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An escrow is an account where funds are held in trust whilst two or more parties complete a transaction. This means a trusted third party such as TrustIn will secure the funds in a trust account.
It is an escrow account powered by TrustIn through their digital platform replacing traditional banking manual process. Trustin is a secure online platform that holds funds, assets, or documents for parties involved in a transaction. It acts as a trusted intermediary, ensuring that both parties fulfil their obligations before the funds or assets are released. The digital escrow account could be created instantly with an IBAN number which makes it easier for you to deposit funds.
As platform, Trustin provides escrow account seamlessly which helps in bridging trust issues between buyers and sellers. TrustIn escrow platform safeguards the rights of all the parties including buyer, seller and broker as the funds are held in a neutral bank account and routed based on pre-defined conditions.
TrustIn Platform is powered by Emirates NBD and is incorporated (registration number 000008461) under the laws of the Abu Dhabi Global Market (ADGM). We are licensed and regulated by the Financial Services Regulatory Authority (FSRA) for Providing Money Services under Category 3C Financial Services Permission number 240003.
To open an escrow account, first you need to sign up as buyer/seller and complete your eKYC/KYB.
i. The following documents are required for the KYB (Know Your Business) process:
1. Certificate of Incorporation/Valid Trade License/Company Registration details of the entity
2. Memorandum of Association/Articles of Association of the entity
3. Valid ID (Emirates ID or Passport) copies of the partners/owners (Holding more than 25%)
4. Letter of Authorization and ID (Emirates ID or Passport) copy of representative if he initiates on behalf of the entity
5. Authorization is required if a minor shareholder (holding less than 25%) initiates on behalf of the entity
6. In addition to the above, the platform may request additional documents for compliance requirements. ii. The documents required for Individual Customers for KYC includes:
1. Your Emirates ID/Passport
2. Your proof of address
As of now, there is no limit on the amount.
You can use either of the following methods to deposit funds into your escrow account:
i. Deposit fund into your IBAN escrow account directly doing bank transfer method.
ii. Deposit fund into your IBAN escrow account using UAEPGS.
iii. Deposit fund into your IBAN escrow account using other PA/PG solution.
Money is held safely in one of the largest Central Bank of UAE Regulated Banks. Money transferred for an Escrow transaction safely held under name of the buyer in Client Money Account. It is a tri-party account, where the buyer is the primary account holder, seller is the secondary account holder and our partner bank will be the third party. TrustIn will act as an escrow facilitator in this setup.
An escrow agreement is a legally binding contract or arrangement that outlines the terms, conditions, and responsibilities of the parties involved in an escrow arrangement. This agreement defines how assets or funds will be held by a neutral third party (the escrow agent) and the conditions that need to be fulfilled in order for the funds to be released to the designated parties.
You can not cancel escrow agreement after the funds are added, however you can raise a dispute.
"Escrow as a service" refers to the services provided by a neutral third-party that legally oversees the escrow process, holds funds, assets, or other important documents on behalf of two parties involved in a transaction until specific conditions or obligations mentioned in the financial agreement are met. This minimizes the risk for both parties and helps ensure trust and security in the transaction for everyone involved.
Pre Owned Vehicles Escrow
TrustIn supports transactions involving new and used vehicles, including cars, trucks, motorcycles, and specialty vehicles like RVs and boats. We cater to both private sales and dealership transactions.
Funds are securely held in escrow until all transaction conditions are met, including vehicle inspection and title transfer, ensuring both buyer and seller are protected.
Yes, TrustIn can facilitate international vehicle transactions, providing secure cross-border payment solutions and ensuring compliance with international trade regulations.
Our fees are competitive and transparent, please contact us to know more.
We work closely with third-party inspectors and utilize detailed transaction agreements to ensure the vehicle meets all agreed-upon conditions before funds are released.
Real Estate Escrow
TrustIn supports a wide range of property transactions, including residential, commercial, industrial, and land purchases. Whether you’re dealing with multi-family units, office spaces, or development land, our escrow services are designed to ensure a secure and transparent transaction process.
Client funds are held in secure, segregated escrow accounts with trusted financial institutions, ensuring complete protection and compliance with legal and regulatory requirements throughout the transaction.
TrustIn adheres to stringent KYC (Know Your Customer), AML (Anti-Money Laundering), and CTF (Counter-Terrorism Financing) protocols, ensuring every transaction is fully compliant with local and international regulations.
Our fees are competitive and transparent, please contact us to know more.
TrustIn trade supports residential, commercial, industrial, and land purchases, providing secure escrow services tailored to the specific needs of each transaction type.
Broker Escrow
TrustIn ensures that broker commissions are securely held in escrow and disbursed only once all transaction conditions are fulfilled, protecting the broker’s interests.
We support a wide range of brokerage transactions, including real estate, finance, and business deals, ensuring that all parties are protected throughout the transaction.
TrustIn complies with all relevant regulatory standards, including KYC and AML requirements, ensuring that every transaction is legally sound and fully transparent.
Our fees are competitive and transparent, please contact us to know more.
Commissions are typically disbursed within 24 to 48 hours after all transaction conditions are met, ensuring timely payment to brokers.
Goods & Services
TrustIn holds payments in escrow until the buyer confirms receipt and satisfaction with the goods or services, ensuring that both parties are protected.
Yes, TrustIn supports staged payments, allowing funds to be released based on agreed-upon milestones, providing flexibility and security in complex transactions.
We support a broad range of transactions, from physical goods to digital services, ensuring that every deal is secure and transparent.
Our fees are competitive and transparent, please contact us to know more.
TrustIn provides dispute resolution services, ensuring that any disagreements are resolved fairly and efficiently, with funds held securely in escrow until a resolution is reached.
Angel Investment
TrustIn secures angel investments by holding funds in escrow until specific milestones are achieved, ensuring that the investment is protected and used as intended.
Yes, we offer milestone-based fund release, providing flexibility and security for investors and entrepreneurs alike.
We support a wide range of investment types, including seed funding, early-stage investments, and growth capital, ensuring that each transaction is handled with care and precision.
TrustIn adheres to all relevant investment regulations, including securities laws and AML requirements, ensuring that every transaction is compliant and secure.
Our fees are competitive and transparent, please contact us to know more.
Merger & Acquisitions
TrustIn facilitates M&A transactions by securely holding funds and documents in escrow, ensuring that both parties meet their obligations before the transaction is finalized.
Yes, we offer milestone-based fund release, allowing for a controlled and secure transaction process in complex M&A deals.
We support various M&A transactions, including asset purchases, stock acquisitions, and mergers, ensuring that each deal is handled with the highest level of security.
TrustIn ensures compliance with all relevant M&A regulations, including due diligence, KYC, and AML procedures, providing a legally sound and secure transaction process.
Our fees are competitive and transparent, please contact us to know more.
VC Funding
TrustIn protects venture capital investments by securely holding funds in escrow until predefined conditions are met, ensuring that the investment is safeguarded.
Yes, we offer milestone-based fund release, providing flexibility and security throughout the investment process.
We support a wide range of VC transactions, from seed funding to later-stage investments, ensuring that each deal is secure and compliant.
TrustIn adheres to all relevant regulations, including securities laws and AML requirements, ensuring that every transaction is legally compliant and secure.
Our fees are competitive and transparent, please contact us to know more.
Pre Owned Vehicles Escrow C2C
TrustIn protects both buyers and sellers by holding funds in escrow until all transaction terms, including vehicle inspection and title transfer, are satisfied.
We utilize a robust KYC process, verifying the identities of both buyers and sellers to ensure a secure and trustworthy transaction environment.
Yes, funds are held in escrow until the buyer confirms they are satisfied with the vehicle, providing peace of mind for both parties.
Our fees are competitive and transparent, please contact us to know more.
TrustIn offers dispute resolution services, ensuring that any disagreements are resolved fairly and efficiently, with funds held securely in escrow until a resolution is reached.
Real Estate Escrow C2C
TrustIn protects both parties by securely holding funds in escrow until all conditions of the sale, such as inspections and title transfers, are met.
We verify property listings through a rigorous process that includes title checks, legal verification, and ensuring the property is accurately represented.
Yes, funds are held in escrow until the buyer confirms they are satisfied with the property, ensuring a secure and transparent transaction.
Our fees are competitive and transparent, please contact us to know more.
TrustIn offers a structured dispute resolution process, ensuring that any issues are resolved fairly, with funds held in escrow until a resolution is reached.
Goods & Services C2C
TrustIn ensures secure transactions by holding payments in escrow until the buyer confirms receipt and satisfaction with the goods or services, protecting both parties.
Yes, TrustIn supports milestone-based payments, allowing funds to be released in stages as agreed-upon deliverables or milestones are met. This ensures that both parties are protected throughout the transaction process.
TrustIn supports a wide range of transactions, including physical goods, digital products, freelance services, and custom projects. Our escrow services are designed to cater to the unique needs of each transaction, ensuring security and satisfaction for both buyers and sellers.
TrustIn adheres to all relevant consumer protection laws, including data privacy and transaction transparency. We ensure that all transactions are compliant with local and international regulations, providing a secure environment for buyers and sellers.
Our fees are competitive and transparent, please contact us to know more.
E Commerce B2C
TrustIn protects against fraud by holding payments in escrow until all transaction terms are met, including product delivery and buyer satisfaction. We also employ advanced fraud detection tools and a thorough KYC process to verify users and prevent fraudulent activities.
Yes, payments can be held in escrow until predefined conditions, such as product delivery, customer satisfaction, or return periods, are fulfilled. This ensures that both buyers and sellers are protected throughout the transaction.
TrustIn supports a wide range of e-commerce transactions, including physical product sales, digital goods, subscription services, and marketplace transactions. Our escrow services are designed to cater to the diverse needs of e-commerce businesses.
We ensure compliance with international transaction regulations by adhering to KYC, AML, and cross-border payment laws. TrustIn's global reach and regulatory compliance provide a secure and trustworthy platform for international e-commerce transactions.
Our fees are competitive and transparent, please contact us to know more.
Real Estate B2C
TrustIn enhances security by holding funds and documents in escrow until all transaction conditions, such as inspections, title transfers, and legal checks, are fulfilled. This ensures that both buyers and sellers are protected from fraud and other risks.
We utilize rigorous verification processes, including title checks, legal document verification, and identity verification, to ensure the integrity of every real estate transaction. TrustIn's thorough due diligence process helps mitigate risks and build trust between parties.
Yes, funds can be released in stages based on specific conditions or milestones, such as property inspections, repairs, or legal clearances. This flexible approach ensures that all parties' interests are protected throughout the transaction.
TrustIn adheres to all relevant real estate regulations, including local property laws, AML requirements, and data privacy standards. Our platform ensures that every transaction is legally compliant and secure.
Our fees are competitive and transparent, please contact us to know more.
Goods & Services B2C
TrustIn ensures secure transactions by holding payments in escrow until the buyer confirms receipt and satisfaction with the goods or services, protecting both parties.
Yes, we offer milestone-based fund release, providing flexibility and security for transactions that involve multiple deliverables or stages
TrustIn supports a wide variety of transactions, including physical goods, digital products, and services across various industries. Whether you’re buying a product online or contracting a service, our escrow service ensures the transaction is secure and transparent.
We adhere to all relevant consumer protection laws, ensuring that both buyers and sellers are treated fairly throughout the transaction. Our compliance measures include verifying the legitimacy of both parties and ensuring that all transaction terms are clearly defined and adhered to.
Our fees are competitive and transparent, please contact us to know more.
API Integration B2C
TrustIn’s API integration enhances security by seamlessly connecting your platform with our secure escrow services, ensuring that all payments are processed through a secure, compliant, and transparent system.
Our payment API is designed to integrate with a wide range of systems and platforms, including e-commerce websites, mobile applications, and enterprise software, offering flexibility and compatibility across different environments.
We provide real-time payment processing and transaction updates through our API, ensuring that all parties are informed of the transaction status at every stage, enhancing transparency and trust.
TrustIn offers comprehensive support and maintenance services, including 24/7 customer support, regular updates, and proactive monitoring to ensure your integration runs smoothly and securely.
Yes, we offer a range of customization options for our payment solutions, allowing you to tailor the integration to meet your specific business needs and provide a seamless user experience.
Checkout Solutions B2C
TrustIn’s checkout solution enhances security by integrating escrow services directly into the checkout process, ensuring that payments are securely held until all transaction terms are fulfilled, protecting both buyers and sellers.
We support a variety of payment methods, including credit cards, bank transfers, and digital wallets, providing flexibility and convenience for your customers.
Our checkout solution is designed with the user in mind, offering a seamless and intuitive experience that minimizes friction and enhances customer satisfaction, all while maintaining the highest security standards.
Yes, our checkout solution is fully optimized for mobile devices, ensuring a smooth and secure transaction experience across all platforms, whether on desktop, tablet, or smartphone.
TrustIn provides robust analytics and reporting features, allowing you to track transaction data, monitor performance, and gain valuable insights into your payment processes, helping you make informed business decisions.